Nusuk App: Registration and Official Services
Nusuk is the official digital platform of Saudi Arabia's Ministry of Hajj and Umrah for pilgrims. The services it offers, who can use them, and the steps involved depend on your nationality, the season and the current rules, and they change. We therefore do not list step-by-step screens, since those would soon be wrong. Use the official site as your source.
Getting the genuine app
- Go to nusuk.sa by typing the address yourself, and follow its links to the official app stores.
- Ignore app files sent in chats or emails, and look-alike names.
Preparing to register
- Have a valid passport and enter your name exactly as it appears in it.
- Use an email address and phone number you control and can receive messages on.
- Keep any group, provider or permit references from your authorised organiser.
- Check on the official site what is currently required of pilgrims from your country.
Using services
Only use services the app or official site actually presents. Be wary of anyone who offers to "do it for you" for a fee or to access your account. Pilgrim Connect is independent, cannot register you and has no access to Nusuk.